|An Hawaiian Airlines and American Airlines jet.|
My originally itinerary was as follows:
So at 2am on May 15, I get one of those automated phone alerts from American Airlines that flight AA270 is delayed and that my itinerary has changed to depart at 1pm from Honolulu and arrive in Los Angeles after 10pm and connect on flight that leaves at 9pm. I'm not sure which magical world the airline lives on but I can't connect on a flight that leaves before I arrive in Los Angeles.
At this moment all I know is this:
This is where I probably had an advantage. I call Hawaiian Airlines where I also hold a Puulani Gold elite status in their HawaiianMiles program. The customer service representative confirms an aisle seat. I then ask that since I am elite member on Hawaiian would I still have to pay the fee to check a bag even though I was rebooked from an American flight. Less than a couple of minutes later the agent says I can use my Hawaiian gold benefits which means early boarding and no checked bag fee.
Though I'm arriving near midnight I'd much rather arrive at that time than after 12 noon the next day. Since I have an extra few hours before my 3pm departure, I can get some extra sleep.
Lesson Learned: Be familiar with flights and routes on your preferred airline and on other airlines, keep airline telephone numbers handy and know your rights. By the way Rule 240 is owed some thanks. Click HERE to read American's in depth interpretation of the rule.