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Saturday, September 24, 2011

Turndown Service on American Airlines

Duvet and pillow; light-weight day blanket; slippers; pajamas and
amenity kit for premium class.
Premium Class amenity kit.
(photos: aa.com)
This month American Airlines enhanced their first-class passenger service with turndown service starting for passengers flying on flights between the United States and London's Heathrow Airport and in October on select flights between the U.S. and international destinations.

The service will offer first-class passengers a quilted bed-topper custom designed to fit American's Flagship Suite onboard Boeing 777s, pajamas and slippers. Other added amenities include a lightweight day blanket, premium duvet and pillow, amenity kit featuring Dermalogica skincare products and other travel necessities. American is the first and only U.S. airline to offer the service and helps it to enhance the travel experience like their their Oneworld Alliance partners.

Competition is stiff for first-class passengers who are important for each airline's survival since these passengers pay the most for their airfare.

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